Q: Is it free?
A: Access to the common space is free. Come and experience the immersive lobby and even enjoy some of the games for free. However, food, libations, Grid and most games in the common area are not free.
Q: What are your COVID-19 safety guidelines?
A: Because we take everyone’s health seriously, here is our safety protocol:
Q: Is Grid an escape room?
A: It is not an escape room. In Grid, you can choose between up to 30 rooms, each presenting you with a single challenge to complete and very limited time to do what you need to do. There is nothing to find and not a single lock in sight. If you can’t accomplish a task or simply don’t feel it’s up your alley, walk out and try another one.
Q: How many people are in a team?
A: Even though Grid can be played by teams of 2 to 4 players, most of the challenges are designed for teams of 3 or 4 people. It is still possible for teams of 2 to play, but it would make challenges more difficult. If you have a party of 5, book for 4 and pay the difference upon arrival. If your party includes more than 5 people, you will need to split up into different teams and make multiple bookings.
Q: Are there age restrictions?
A: Grid is designed for adults and older teenagers. However, younger players are allowed in the following circumstances:
Q: How physical is it?
A: A few of the challenges are more physical and participants who have balance or joints issues should refrain from attempting them.
Q: What should we wear and bring?
A: Some of the challenges are fairly physical. Therefore, closed-toe shoes are mandatory and high heels will not be allowed to be worn. Wear clothes that will allow you to move easily and will not be too warm. Plan on bringing and using one of your team’s smartphone as you are playing. It should be able to read QR codes and have sufficient battery to last for the duration of your game.
Q: Will I play with strangers?
A: All bookings are private.
Q: Do I need to prepay?
A: All reservations must be paid in full when they are made. If you need to split payment, simply follow the prompts when you are making your reservation.
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