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FAQs

Q: What is District 57 all about? 

A: District 57 is an immersive, 20,000-square-foot entertainment complex that will transport you to a dystopian 2095. 

Q: Is it free?

A: Access to the common space is free. Come and experience the immersive lobby and even enjoy some of the games for free. However, food, libations, Grid, BorderTown and most games in the common area are not free.

Q: Are there age restrictions?

A: District 57 is a space designed for teenagers and adults. For safety reasons, children under the age of 10 years old will not be allowed in the facility unless parents obtained written permission prior to arrival. On Friday and Saturday after 7 pm, all District 57 visitors must be at least 16 years old. Proof of age may be required.

Q: Can we bring a birthday cake?

A: Outside food and beverages are not allowed unless prior arrangements have been made. Please call us at 980-207-4400 to discuss. 

Q:  How can I buy a gift voucher for The Grid or BorderTown?

A: You can click here to purchase.

Q: What are your COVID-19 safety guidelines?

A: In light of new local guidelines from August 18th, 2021, here is our safety protocol:

  • Staff and guests are required to stay home when illness is suspected.
  • Staff and guests must wear a mask covering mouth and nose regardless of vaccination status. Mask must be worn unless actively eating or drinking.
  • Hand sanitizer is provided and its use is encouraged.
  • We will continue to make sure all our spaces are well ventilated.

Q: Is the Grid an escape room?

A: Short answer: no, it is not. In the Grid, you have access to up to 30 rooms, each presenting you with a single challenge to complete and very limited time to do what you  need to do. There is nothing to find and not a single lock in sight. If you can’t accomplish a task or simply don’t feel it’s up your alley, walk out and try another one.

Q: How many people are on a team?

A: Even though the Grid can be played by teams of 2 to 4 players, most of the challenges are designed for teams of 3 or 4 people. It is still possible for teams of 2 to play but, even though all challenges are beatable by duos, it would make things more difficult. If you have a party of 5, book for 4 and pay the difference upon arrival. If your party includes more than 5 people, you will need to split up into different teams and make multiple bookings. You can also call us at 980-207-4400 for assistance.

Q: Are there age restrictions?

A: Grid is designed for adults and older teenagers and children under 10 years old are not allowed in the Grid area. Children 10 and up are allowed in the following circumstances:

  • Children ages 10-12 must have a parent with them at all times, on the same team. The parent must be included in the paid reservation.
  • Teenagers who are 13-15 must have a chaperone/adult with them in the Grid area or in the lobby. The adult must stay on the premises.
  • On Fridays and Saturdays, starting at 7 pm, all participants must be at least 16 years old. Proof of age may be required.

Q: How physical is it?

A: Some of the challenges are more physical and participants who have balance or joints issues should refrain from attempting them.

Q: What should we wear and bring?

A: Be prepared and dressed to be fairly active. Closed toe shoes are highly recommended while heels, sandals and flip flops are not allowed. Plan on bringing and using one of your team’s smartphones as you are playing. It should be able to read QR codes and have sufficient battery to last the duration of your game.

Q: Will I play with strangers?

A: All bookings are private. There will likely be other teams playing at the same time as yours, but you will never be in any room (other than perhaps the briefing room) with strangers.

Q: Do I need to make a reservation?

A: Reservations are needed on weekends and during the Holidays. We do take walk ins but cannot guarantee that we will be able to give you a start time. Priority always goes to Citizens who have reservations.

Q: What exactly is BorderTown?

A: BorderTown is District 57’s tactical laser tag area.

Q: What makes it different from other laser tag arenas?

A: We offer a more modern and adult-focused form of laser tag where mission objectives are the goal. It encourages tactics, communications, and a team win mentality. Our equipment is more realistic in nature than the traditional phasers. Scores, statistics, achievements, and ranks are how play value is measured.

Q: Can we have a drink before playing?

A: Consumption of alcoholic beverages prior to playing BorderTown is not allowed and we also reserve the right to refuse participation to anyone who has had any alcohol prior to participation/arrival.

Q: How old do players have to be?

A: For public sessions, all players must be at least 16 years old. Private sessions will be open for players as young as 14 with at least 2 parents playing. IDs will be required.

Q: How many people can play and how much is it?

A: Up to 16 players can tackle BorderTown at the same time. If you don’t book a private session or all 16 spots in a public session, you might be playing with strangers. Our regular price is $30/player.

Q: How do private sessions work?

A: The fee for a private session is $400 for up to 16 players. For private sessions, players can be as young as 14, as long as there are at least 2 parents playing with the group. As usual, District 57 is strictly 16 and up on Fridays and Saturdays after 7 pm. To book a private session, make sure to select the ‘private’ option when making the booking.

Q: What should we wear and bring?

A: Athletic wear and shoes should be worn and closed toe shoes are mandatory. You will get a workout! You will be wearing a vest and a headband for the duration of the game. They are sanitized between use but you can bring a hat or scarf to wear underneath the headband. Please bring or plan on purchasing water. Also, bring an ID.

Q: Do I need to make a reservation?

A: Because only 16 people can play BorderTown every 90 minutes, reservations are highly recommended. 

Q: I am sensitive to strobe lights. Should I be concerned?

A: You should be, because there are strobe lights in BorderTown. 

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